@Suddenlink Why do I have to wait a week for a technician? @edbkman Thankful for my phone's hotspot today because @Suddenlink has been down all day. Suddenlink Lake Charles No problems at Suddenlink Suddenlink Communications offers television, broadband internet and phone service over the cable. I'm not waiting 4 1/2 hours again. I work from home and this is unacceptable, this happens constantly. @XBayouX @Suddenlink Help him suddenlink!! Then we I call in to complain you try to sale me French mobile service. @HautanenMolly @Suddenlink There’s really no point in getting “assistance”. What if someone needs an ambulance and cannot call?!?! There's been an outage for 3 straight days and was told it would be fixed yesterday. Terrible equipment that they cannot trouble shoot. This is unsafe and unacceptable! Lower your Suddenlink bills in 2017 with BILLSHARK PRICING: pin. @flashmg1313 Same issue going on since March. Children with lemonade stands have better business practices. How is online classes supposed to be a viable option when you live in rural, eastern NC and your ISP (@Suddenlink) constantly has outages that prevent you from taking finals online? Customer service is inept at best. @Suddenlink @SuddenlinkHelp it’s off to the @FCC I go AGAIN. @edbkman ^George, I would like to help you. My neighbor and I have had 7 technicians out and numerous calls to tech-support. Still no reply for you!! @SDaltonJohnson through technical support to get it resolved, no luck. @Suddenlink I'm having issues with my service can you message, @xdrew713x The outages continue in the area (going on for weeks) and it's still not officially posted as an "outage"? @Suddenlink Yes I still need assistance. They just flat out neglect to fix the issue. No thanks! Been fighting it for two years now and they’ve known the issue since December 2019. @Suddenlink @Cowboy_Channel Been on hold 45 minutes our internet is down and my son must use his computer to do his school work and online school! Gonna drink 2 cups of coffee and go to war with suddenlink customer service, Why can't I disconnect my Suddenlink online? My wife was in the middle of a Zoom conference and it went out..You guys are horrible I'm switching to someone else ASAP! Lake Charles, Sulphur, Carlyss and Iowa. But please, if only just once, help me here. Honestly wouldn't be shocked if this wasn't a @Suddenlink issue at this point. My internet has been down for days. I moved services yesterday and since the suddenlink tech came to reconnect, my electric panel has gone haywire. @DBelobabe @nicbasarab @NicolleDWallace @MSNBC Arizona here. @JitoDaWhale See if Suddenlink is having an outage in Lake Charles, Calcasieu Parish, Louisiana or it's just you. Wife stayed home, took off work twice. I have a list of 24 time the internet been out for the last month. @Suddenlink @SuddenlinkHelp it’s off to the @FCC I go AGAIN. Each day, I've called and each time they said it would be fixed by the end of the day. The issue is on their end and they won’t fix it. Hey @Suddenlink @SuddenlinkHelp please fix your problems, was told a line tech was needed, never happened and you are choosing to expose me to COVID19 by not fixing your issue forcing me to drive instead of working remotely. If you don‘t see one, try calling tech support at 1-877-794-2724. @JCBagginsTTOA daily Suddenlink rage tweet, @josephcodyhenr1 @Suddenlink is not going to help me or anyone else. My neighbor and I have had 7 technicians out and numerous calls to tech-support. @Suddenlink day 7 of my internet not working. Tried a few times That trch i was promised over the phone to show up between 5pm and 8pm didn't show up. The light is not working. Because the moment I start watching YouTube my packets outside of my internal network drop like crazy. @Suddenlink is the absolute worst ? @supermayobros_ My wife was in the middle of a Zoom conference and it went out..You guys are horrible I'm switching to someone else ASAP! @Suddenlink there seems to be a problem with my internet... it’s non existent at the moment. There are sparks when i. Suddenlink cancelled a tech call tonight and did not notify me. There are sparks when i. @Entity_Mumu Hey @Suddenlink @SuddenlinkHelp: @evilmunkey42 Today my internet service is completely out. Who can do better than 16MBps down and 9MBps up? Btw: @Suddenlink has the worst customer “service” of any company anywhere. HELP!!! @megeekenzie The light is not working. My ISP is Suddenlink. LAKE CHARLES, La. @Desmodromic Also … People complain all the time. They need to just start charging you less money since you’re not getting the full speeds you were promised. They bundle it all so really no savings when you call.. @FCC @Suddenlink @LibertyUtil_CA NINE days without land line phone service in an area with no cell coverage!! I'm tired of paying for internet that is trash @Suddenlink we pay more for better service but it doesn't work at all. @Suddenlink This would be a lot easier if your phone system wasn't hostile towards your customers, or your bill actually listed out what the issues are instead of this roll-up nonsense that isn't helpful. @jake_theviking @Suddenlink i have the exact same issue with my internet providers dude, it sucks too cause their the only ones in my area. @COCO4TACOZ Suddenlink bro what are y’all doing. @Suddenlink more like suddenly won't link. My internet has been out 32 times in the last 5 weeks. Facebook. @Renaterss @Suddenlink @mctak4 My community has been down for 3 days now!!! Are you experiencing issues or an outage? Hated it in college and hate it even more as an adult. Someone suppose to come both times no one shows. © Ookla, LLC. A critical outage was reported over two weeks ago, and not a single person has checked the dead taps. Knowing what I know now @Suddenlink would be the LAST company I would ever think of doing business with. Looks for other ISP’s. The light switches are turning the cable box on and off. Also … Hey @Suddenlink @SuddenlinkHelp: Last Updated 56 seconds ago: Suddenlink provides digital cable television, high-speed Internet, voice services, and home security/automation systems that support the information, communication and entertainment demands of its residential customers. After billing promotion ended, asked for marketing. @ElliottJamesB Haven’t had Suddenlink cable or internet for over 3 weeks? I have just been told by ryan that “can’t should go to a friends house” “no you will not be compensated for the wifi outage” ITS BEEN OUT SINCE 12/2. Is this ever going to be fixed? @RachelDWright My problem is a routing problem. Good thing I pay for A service they cannot provide. Make sure to report and "downvote" such posts. What is the deal, updates? Then I called and was told by the “supervisor” there was no outage...although people were sent to fix it and you should have recorded calls of this...By far the worst costumer service ever. We need help and customer service will not declare it an outage. re: This is overkill but SuddenLink doesn’t give two craps about Lake Charles Posted by DiamondDog on 10/6/20 at 12:12 am to Gris Gris I’m going to be in Baton Rouge all week. . So he had to leave and we will don't have internet. A technician can only do so much @Suddenlink needs to get their ? @BlizzardCS Looks like other reported the Issue as well. @SuddenlinkHelp @suddenlink No responses to my DMs today. Despite occasional network outages, the customer service and resolution from Suddenlink appears to be better than many other service providers. @Suddenlink there seems to be a problem with my internet... it’s non existent at the moment. Nothing has changed. @suddenlink if I had any other option for Internet I would take it. @_CalvinAllen Is this ever going to be fixed? We are here for you. @Suddenlink @SuddenlinkHelp Who can I speak to about an ongoing outage problem? Haven’t had Suddenlink cable or internet for over 3 weeks? @johnpavlovitz @Facebook Just get off that bs platform. They WILL charge you a full bill while denying service and connection. So now I've paid the overdue fee, @Suddenlink has not resumed service. Guess what - it hasn't been. Post yours and see other's reports and complaints. @drliansi Suddenlink has TERRIBLE customer service! @Suddenlink PSA for anyone looking to try @Suddenlink . Check under “My Services” for Suddenlink outage details. WHY IS THIS OKAY?! calling suddenlink once a week to reset our wifi bc that shit never works ? @SuddenlinkHelp @suddenlink No responses to my DMs today. I'm tired of paying for internet that is trash @Suddenlink we pay more for better service but it doesn't work at all. I have a list of 24 time the internet been out for the last month. (KPLC) - KPLC viewers throughout SWLA reported Suddenlink outages Tuesday. @lioninawhat @ATT @VZWSupport @sprint @Suddenlink Top providers for my region. #suddenlink I told you it was more states than #Arizona Bye bye! @cyclebob Terrible equipment that they cannot trouble shoot. I really hate @Suddenlink, @cassidyyyf My electrical services were restored 19 Sep 2020. @Suddenlink you are the worst in stillwater,ok. @nmankin @BlakeRidgway_ Please don't call "support numbers" posted below — most probably it's a scam. Then called to add it, they rescheduled the appt after the tech already started. I’m about to pursue legal action for negligence of contract. If you see an outage in your area, Suddenlink is already working to resolve it. My internet is literally not working at all, zero connection whatsoever. @SeptemberAcres We give them all the right info and then they tell us wait 2 hours. @Suddenlink @SuddenlinkHelp why is it when I call you guys your automated service messes up and its nothing but air? fixed ? I've exhausted so many avenues trying to convince this monopolized service provider to fix my internet and meet their obligation of service, but it has continuously failed, @Suddenlink, gonna lose 3 customers with your cheap ass service. Problem solved. @bigcfromrbc @edbkman Send your complaints or troubleshoot here: Hey, Christine! @Suddenlink we’ve been without phone service for NINE days and have no ability to call 911 in an emergency. @Rock21110 @Suddenlink more like suddenly won't link. Useful comments include a description of the problem, city and postal code. I only switched providers as they weren't offered in my current apartment complex. @2016greggo Each day, I've called and each time they said it would be fixed by the end of the day. window for a technician visit today and they never showed. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. (KPLC) - KPLC viewers throughout SWLA reported Suddenlink outages Tuesday. Your customer service is tremendously bad!!! It was a mess, but here's to hoping this fixes the issues.
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